Privacy Policy

1. Controller

The controller responsible for the processing of personal data on this website is:
Nexora Solutions LTD
Sofia City, p.c. 1303
Vazrajdane Region
Tsar Simeon Str., No: 202, office: 2
Bulgaria
Email: info@nexora-solutions.net

2. General Information

We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the applicable Bulgarian Personal Data Protection Act. This privacy policy explains the type, scope, and purpose of the collection and use of personal data on our website.

3. Data Processing When Visiting Our Website

When you visit our website, our server automatically stores certain information in so‑called server log files. This information includes:

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status/HTTP status code
• Amount of data transferred
• Website from which the request comes (referrer URL)
• Browser type, version, and language
• Operating system and its interface

This data is technically necessary to display the website and to ensure stability and security. The legal basis is Article 6(1)(f) GDPR.

4. Contact via Email or Contact Form

If you contact us via email or our contact form, we store the personal data you provide (e.g., name, email address, phone number) in order to process your request. The legal basis for this is Article 6(1)(b) GDPR if your request relates to the performance of a contract, or Article 6(1)(f) GDPR based on our legitimate interest in processing inquiries.

5. Cookies

Our website uses cookies to make our offer more user‑friendly, effective, and secure. Cookies are small text files stored on your device by your browser. Some cookies are session cookies, which are automatically deleted after your visit. Others remain on your device until you delete them. You can configure your browser to inform you about the use of cookies and to allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or in general, and enable automatic deletion when closing the browser. The legal basis for the use of cookies is your consent (Article 6(1)(a) GDPR) or our legitimate interest (Article 6(1)(f) GDPR) in providing a functional website.

6. Data Recipients

We only share your personal data with third parties if this is necessary for the performance of a contract, if we are legally obliged to do so, if you have given your explicit consent, or if it is based on our legitimate interests.

7. Storage Period

We store your personal data only for as long as necessary to fulfil the purposes stated here or as required by statutory retention periods.

8. Your Rights

Under the GDPR, you have the following rights:

• Right of access to your stored personal data (Art. 15 GDPR)
• Right to rectification of incorrect or incomplete data (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing based on legitimate interests (Art. 21 GDPR)
• Right to withdraw consent at any time (Art. 7(3) GDPR)

9. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority. For Bulgaria, this is:

Commission for Personal Data Protection (CPDP)
2, Prof. Tsvetan Lazarov Blvd.
1592 Sofia, Bulgaria
Website: www.cpdp.bg

10. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction.